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Q&A
- General Questions
General questions
-
01 When the goods are delivered to the store but the price is not satisfactory. Can the shop return them or not?
CLOSEThe shop will send the goods back via SCG Express service (free of charge) and via the messenger service with the actual service charge according to distance. -
02 What kind of delivery service does the shop provide?
CLOSECourier service via SCG Express and messenger -
03 Which brand that SF brandname accept?
CLOSEhermes ,chanel ,lv ,dior ,Balenciaga ,fendi ,gucci ,ysl ,loewe ,jacquemus ,Givenchy -
04 How will my order be shipped?
CLOSEFor consignment goods, after promoting the goods via Instagram Story and posting pictures, the shop will store them along with their accessories in a box. For goods without accessories, the shop has a zip lock bag to store each item in suitable conditions so that the goods will be sold in the conditions as close as possible to when the shop first received them. -
05 How long is the product deposit?
CLOSE7 days after placing the first deposit. -
06 What to do if I want to see the goods at the store?
CLOSECustomers can view goods on the shop’s Instagram @SFbrandname and can take a screenshot of interested goods to inquire with the store through the channels LINE or Direct Message to check product status. Customers can place a deposit and make an appointment for the date/time to view the goods at the store. If a customer is not interested in the product, he/she can spend the deposited money for other goods in the shop. -
07 What to do if customers are interested in checking their own bags whether they are authentic or fake?
CLOSEWe have a 99.99% authentic-fake bag checker with a US certificate. -
08 How can customers be sure that the goods from SF Brandname are authentic?
CLOSEThe shop provides product inspection by a team of experts. Customers can be assured that every product from the shop is carefully selected and 100% authentic. If a fake product is found from the shop, we are happy to refund the customer in full. In addition, if the customer needs a product warranty card, the shop can issue a product warranty card from the detector for an additional cost starting at 2,500 baht. -
09 When consigning to sell brand-named goods, when will I receive the money?
CLOSEThe consignor receives the money after the product is sold and waits for new customers to receive the product 7 days, not including the time when the customer places the deposit. -
10 How long is the consignment period?
CLOSEThe consignment contract has a period of 1 month, which is a free consignment. In the event that the product is not sold and the consignor wishes to receive the product early, there will be a fine of 2,000 baht. In the event that the consignor wants to receive the product at the end of 1 month and the product has not been sold, the consignor can receive the product back without any expenses. -
11 When buying products from SF Brandname, can the products be sold back to the store?
CLOSECustomers can sell the products back to the store with a 30% deduction of the purchase price, where the purchased item must cost 30,000 baht or more and is not a discounted product. Goods that do not meet the above criteria will be categorized as consignment with a 15% deduction and items purchased cannot exceed 180 days. -
12 Does the shop have international shipping service?
CLOSEThe shop can deliver products abroad. There will be costs based on the actual distance. -
13 Does the shop provide pawning services?
CLOSEThe shop provides pawning service. The interest will be deducted 5% after 15 days and 10% interest is deducted at the end of 1 month. After the first pledge, the interest can only be renewed once and must redeem the item back next time. -
14 What brands/types of goods that are not accepted for pawning?
CLOSEbaobao ,Wallets of all models ,Phillip lim ,mcm ,glasses ,shoes ,belt -
15 Does the shop offer high purchasing prices?
CLOSEThe purchase price rate will be based on the popularity of each product during that time. The shop will give a higher price than the market price. -
16 Which brands the shop does not purchase?
CLOSEcotch ,longchom ,lyn ,Furla ,Falagamo ,Marc jacob -
17 Can I buy with 0% interest installments?
CLOSECustomers can pay 0% interest up to 10 months via Shopee application. Participating banks are Bangkok Bank, Krungthai and Kasikorn. -
18 Can I purchase by using my credit card?
CLOSEOf course, you can use your credit card without any additional charges. If you have any problem regarding this, please contact us. -
19 Does the shop have bag cleaning or repair services?
CLOSEThe shop provides bag spa services and repair by a team of experts. Costs start at 1,500 baht and take a minimum of 2-3 weeks. -
20 If I sell goods on consignment or pawn them, can I change to sell them instead?
CLOSECustomers can sell products depending on the condition of the product and the consideration of the expert team.
answerFor consignment goods, after promoting the goods via Instagram Story and posting pictures, the shop will store them along with their accessories in a box. For goods without accessories, the shop has a zip lock bag to store each item in suitable conditions so that the goods will be sold in the conditions as close as possible to when the shop first received them.
answerFor consignment goods, after promoting the goods via Instagram Story and posting pictures, the shop will store them along with their accessories in a box. For goods without accessories, the shop has a zip lock bag to store each item in suitable conditions so that the goods will be sold in the conditions as close as possible to when the shop first received them.
{header}Where you can sell, consign and pawn your pre-loved with reasonable price{/header}
If you are looking for a pre-loved luxury brandname store with reasonable price, authentic, highest-quality and variety of categories such as Bags, Belts or Luxury Watches at SF Brandname we have a comprehensive service because we are a one-stop service store for buying and consigning second-hand luxury designer brands. If you want to pawn or spa your bags, please feel free to consult with us. Because SF BRANDNAME “Fully service about brandname” so, you can select product from the world class luxury designer brands via website or pick by yourself at our store.
SF BRANDNAME OUTLET (Central Village) : Central Village ( F104 Wooden Village) 98, 98/1 Suvarnabhumi 3 Rd, Bang Chalong, Bang Phli District, Samut Prakan 10540. Open everyday > Monday - Friday: 11:00 - 21:00 > Saturday - Sunday: 10:00 - 22:00 > Holidays: 10:00 - 22:00 (Phone: 02-821-6444)
SF BRANDNAME At Your Service : 101 True Digital Park (1st Floor 140-B) 101 Sukhumvit Road, Bangchak, Prakanong, Bangkok, Thailand 10260. Open Everyday: 10.00 - 22.00 (Phone: 02-821-6444)
SW Corporation Co., Ltd. : 10/4, 10/5 Soi Srinagarindra 57, Nong Bon, Prawet, Bangkok 10250. Office hours : 10.00-22.00 (Phone: 02-821-6444)
{header}Special interview{/header}
Khun Sood Watthanaphon owner of SF Brandname is invited in “Phra Arthit Live” on April 24, 2019 from passionate with Luxury designer brands to businessman who owned “SF BRANDNAME”
Easy way to turn your pre-loved luxury designer bag into cash at SF Brandname, a sustainable authentic luxury store. We are ready to give credibility to sell brandname products through 4 easy steps as follows.
1.Send pictures of your pre-loved product that you want to sell to Line: @sfbrandnamebkk for our experts to check with complete details of the product.
2.Deliver your product for us to check carefully before giving you an accurate and reasonable price estimate. (1) Bring the product to SF Brandname Head Office by yourself at SW Corporation Co., Ltd. Address: 10/4,10/5 Soi Srinagarindra 57, Srinagarindra Road, Nong Bon, Prawet, Bangkok 10250, telephone 02-821-6444. (2) Let the messenger go to pick up. (3) Send the product to our second-hand brandname store by EMS or Kerry and please inform your ID Line or Facebook in the front of the box for faster check by staff.
3.When we already received your product, we will be giving you an accurate and reasonable price estimate by an expert appraisal.
4.Wait for the money to be transferred to your account.
Looking for a reliable place of consignment for brand-name products, SF Brandname is your answer because we are a consignment store for brandname bags and brandname products with the expert team. So, it's easy to check and very convenient to consign.
1.Send pictures of your pre-loved product that you want to consign to Line: @sfbrandnamebkk for our experts to check the preliminary.
2.Deliver your product to us for thorough inspection before giving you an accurate and reasonable price estimate. (1) Bring the product to SF Brandname Head Office by yourself at SW Corporation Co., Ltd. Address: 10/4,10/5 Soi Srinagarindra 57, Srinagarindra Road, Nong Bon, Prawet, Bangkok 10250, telephone 02-821-6444. (2) Let the messenger go to pick up. (3) Send the product to our second-hand brandname store by EMS or Kerry and please inform your ID Line or Facebook in the front of the box.
3.Our expert will thoroughly check your product.
4.If you get the price you want, you can consign your authentic brandname product with us immediately and then wait for the money to be transferred to your account.